Terms of use

Last updated: July 2026

Use of this site

This website is operated by SILC (SILC Product Consultancy). You're welcome to browse, read, share and link to anything published here. Content may not be scraped in bulk, republished commercially, or passed off as your own without written permission.

Content is opinion, not advice

Essays, playbooks and other resources reflect professional experience and opinion. They are general information, not advice tailored to your business. Decisions you make based on them are your own; engagements with tailored recommendations are governed by a separate written agreement.

The site assistant

The chat assistant provides general information about SILC's services. It cannot quote prices or form contracts; any figures, proposals or commitments are only valid when confirmed in writing by Tristan Klement.

Engagements

Consulting engagements are governed by an individually signed statement of work, which prevails over anything on this site.

Liability

The site is provided as-is. To the maximum extent permitted by law, SILC accepts no liability for loss arising from use of this site or reliance on its content.

Contact

Questions about these terms: hello@silc.co.za.